Sometimes browsers stubbornly cache old images, use the steps below matching your setup to force the browser to reload the latest images from a web server like StatsPlus.
¶ Windows and Linux (Chrome, Firefox, Edge)
- Keyboard Shortcut 1: Ctrl + F5
- Keyboard Shortcut 2: Ctrl + Shift + R
- Mouse Method: Hold down the Ctrl key and click the Reload (circular arrow) button next to your address bar
Mac uses the Command (Cmd or ⌘) key instead of Control, but the logic remains the same:
- Keyboard Shortcut: Cmd / ⌘ + Shift + R
- Mouse Method: Hold down the Shift key and click the Reload button next to your address bar
¶ Mobile Chrome (Android & iOS)
Chrome doesn't have a hidden "hard reload" button on mobile, so you have to clear the cached images manually before refreshing.
- Tap the three-dot menu in the browser.
- Go to Settings > Privacy and security > Clear browsing data.
- Check Cached images and files (Note: Make sure to uncheck "Browsing history" and "Cookies and site data" if you don't want to be logged out of your accounts!)
- Tap Clear data (or Clear Browsing Data).
- Return to your webpage and tap the standard Reload button.
¶ Mobile Firefox on Android
- Open the three-dot menu (or look at your toolbar if you are in tablet mode).
- Long-press the Reload (circular arrow) button. This automatically bypasses the cache and forces a clean load.
- Tap the hamburger menu (three horizontal lines) in the bottom right
- Go to Settings > Data Management
- Toggle on Cache (and toggle everything else off to avoid losing logins)
- Tap Clear Private Data
- Return to your page and tap Reload
- Open your iPhone or iPad's main Settings app (not the Safari app)
- Scroll down and tap Safari
- Scroll all the way to the bottom and tap Advanced, then Website Data
- Use the search bar to find the website you are on
- Swipe left on the website name and tap Delete
- Go back to the Safari app and reload the page